Frequently Asked Questions

We’ve worked with customers moving to the Houston area from all over the world. If it’s not convenient for you to meet, we’ll coordinate with your builder or realtor to get access to the house and take measurements. Then we can correspond via phone, fax or e-mail to get your estimate to you and get your job started if you choose.

Not at all – we work with many customers during the construction phase, timing our orders so they’re ready as close to move-in as possible. As long as we have adequate lead time, we should be able to install your shutters or blinds the day you close.

Yes, as long as you haven’t closed on your loan yet. In most cases, all you need to inform your mortgage company what you’d like to do. They’ll take our proposal and add it to your loan. At closing, these funds are held by the title company who then cuts us a check when the work is complete.

Most of our blinds can be installed in about two weeks or less. Our shutters do take longer, and the total timeframe depends on the style and current workload, six to eight weeks.

We require payment in full at time of order. We accept cash, checks, MasterCard, Visa, American Express, and Discover.

Our window treatments come with a lifetime limited warranty, which are backed by our manufacturers and us! The limited part of this warranty is primarily pertaining to customer misuse and/or abuse.